Privacy Policy

1 Information We Collect

We may collect the following categories of information to provide you with seamless services:

1.1 Personal Information

• Identity Details: Full Name, Date of Birth, Gender, and Guardian details.
• Contact Details: Verified Mobile Number, Email Address, and Postal Address.
• Profile Information: Educational background, Enterprise/Business details, Farmer land records, or Job Seeker qualifications.
• Financial Preferences: Payout banking details voluntarily submitted by authorized franchise partners.

1.2 Technical & Usage Information

• IP Address, Browser Type, Operating System, and Device Identifiers.
• Platform interaction logs, page response times, and download activity.
• Essential session cookies and analytical tokens to ensure secure authentication.

2 Purpose of Data Collection

We collect and process your information strictly for the following legitimate purposes:

• To facilitate citizen registrations and link applicants with government schemes, subsidies, and banking services.
• To authenticate and issue verifiable Digital Registration & Franchise Authorization Certificates.
• To process service transactions, payment acknowledgments, and generate downloadable receipts.
• To communicate critical application updates, status alerts, and dedicated helpdesk support.
• To maintain statutory compliance, fraud prevention, and audit logs.

3 Data Sharing & Disclosures

3.1 Users acknowledge and agree that information submitted on the Platform may be shared with authorized partner agencies, financial institutions, and service facilitators solely for executing your requested application.

3.2 We share data only with:

• Registered commercial banks and NBFCs for loan & credit facilitation.
• Accredited educational & vocational training institutions for student programs.
• RBI-licensed payment gateway partners (Cashfree Payments) for encrypted payment settlement.

4 Data Security & Retention

We implement industry-standard 256-bit SSL encryption, restricted database firewalls, and tokenized session management to protect your data against unauthorized access, alteration, or disclosure. Data is retained only as long as necessary to fulfill service fulfillment and statutory requirements.

5 User Rights & Grievance Redressal

You have the right to review, update, or request correction of your personal data on record. For any privacy-related questions, data update requests, or grievance redressal, please contact our Data Protection Coordinator.